Get a Mail Item

Get a mail item by its unique identifier. A Mail Item is a unit of physical mail received at a Lockbox.

Authentication

AuthorizationBearer

Bearer authentication of the form Bearer <token>, where token is your auth token.

Path parameters

idstringRequired
The unique identifier for the mail item

Response

Successfully retrieved the mail item.
idstringRead-only
The unique identifier for the mail item.
statusenum

The processing status of a Mail Item.

  • processing: The mail item is being scanned and parsed.
  • needs_review: Extraction completed but produced ambiguous results that require human review.
  • processed: The mail item has been successfully parsed and classified, and is ready for any downstream automations or workflows to run on it.
  • rejected: The mail item will not produce a Donation (e.g., return-to-sender, illegible, unrelated correspondence).
received_atdatetime
The date and time when the mail item was physically received at the lockbox.
scanslist of objects

The scans taken of the mail item, newest first. A mail item typically has one scan; a second scan appears after an admin requests a rescan of the physical mail.

created_atdatetimeRead-only
The date and time when the mail item record was created.
updated_atdatetimeRead-only
The date and time when the mail item record was last updated.
lockbox_idstringOptional
The unique identifier for the lockbox that received the mail item.

Errors

400
Bad Request Error
401
Unauthorized Error
403
Forbidden Error
404
Not Found Error
500
Internal Server Error